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Options Index Trader Refund Policy
Options Index Trader offers an unconditional 60 day guarantee. During the initial 60 day period of your subscription, if you wish to cancel for any reason whatsoever, you will receive a full refund.
All subscriptions canceled after the 60 day guarantee period will be issued a prorated refund of the remaining value from the day of cancellation.
Renewal Subscribers will receive a prorated refund for the remaining value of the subscription from the day the renewal period began.
Automatic Billing: By providing your credit card information to Options Index Trader, you agree that charges will be billed to your credit card for the applicable pricing plan you chose. Options Index Trader does not condone negative merchant processing transactions. Prior to initiating any transaction changes to a subscriber's automated payment plan, the subscriber will be notified and be required to authorize that change. Advance automated billing to your credit card will occur on a cycle (depending on the term you have chosen) on the anniversary of the initial set-up and activation date unless other arrangements have been contractually arranged. You may cancel your subscription at anytime without incurring further credit card charges.
If you need assistance with customer service, such as questions regarding your subscription or need to change your address, change or cancel your subscription, simply contact our Options Index Trader Customer Service Department by telephone at 561-573-3026, Monday through Friday between the hours of 8:00a.m. and 8:00p.m. EST. All cancellations will take effect immediately and you will receive a confirmation e-mail from us.